Updated 22 August 2026
Support
Something broken, something confusing, or something you want gone? Everything below is answered here, and a real person reads the inbox.
Contact us
Email hello@getcreed.app. We answer within two working days. For anything about your data, write to privacy@getcreed.app.
It helps to include your handle, your iPhone model and iOS version, and what you expected to happen instead.
Delete your account
In the app: Settings → Delete my account. You are shown exactly what will be destroyed before anything goes. Your training history, food log, photos and social graph are removed, and your handle is retired rather than recycled so nobody can take it to impersonate you.
If you cannot open the app, email privacy@getcreed.app from the account and we will do it for you.
Report or block someone
Open their profile, or the post itself, and use Report — eight reasons, and you can block them in the same action so you stop seeing them while we look. Blocked people are listed under Settings → Safety and privacy, where you can unblock them again.
Common questions
- Do I need an account? No. Training, food logging, streaks, progress and the widgets all work signed out and offline. An account is only needed for friends, the feed and the league.
- My gym has no barbell. That is the point. Go to Train → Or pick by equipment and choose your setup — every movement re-resolves to something you can actually do, and anything improvised is flagged.
- The calories from a photo look wrong. Nothing is logged until you approve it. Edit the count or any macro on the review screen, or drop the row entirely.
- My streak broke and I did train. A day counts if you trained or logged at least 400 calories, measured in your own time zone. Email us and we will look at the log.
- Widgets are not updating. Open the app once after installing — the widget reads a snapshot the app writes on launch.
- Is Creed medical advice? No. It suggests loads and calorie targets and it is not a physician, physiotherapist or dietitian. See the terms.
Privacy and terms
What we store and how to get rid of it is in the privacy policy. The rules of using Creed are in the terms of use.